Customer service

“Have you ever seen someone else walking down the street and say, how did they get that amazing hairstyle?

With over 10 years experience in the Beauty Industry, I am thrilled to have the opportunity to share all of the styling, haircare and beauty tips that i’ve picked up over the years. In my blog I will answer your questions, share some helpful styling tips and give you a sneak peek to any upcoming promotions or giveaways that we may be having. Whatever your hair type or questions I’m here with answers to help. To contact me directly click here.”

Wether you are having website issues, need help registering a product or filing a warranty claim, need help choosing the right tool or looking for the best way to use a tool, our team of experts is here to help. No matter what the problem or hair type Veronica and our Customer Service Team are at the ready with answers. They are available Monday – Friday from 10am – 5pm EST. You can reach them directly by emailing Please be sure to include the best way to contact you.


Straight Ahead Beauty is a Manufacturer located in South Florida that sells solely Business to Business and on our website Refund or return requests for purchases made anywhere other than our website must be handled at the point of sale. We are only able to assist with warranty claims if a tool is broken or defective and purchases made from our website.