Warranty Exchange - Straight Ahead Beauty

LIFETIME WARRANTY

How to Get a New Straight Ahead Beauty Replacement Tool

Your replacement will be free if the claim is made within the first 30 days of purchase. Afterwards, the replacements will be subject to a minor shipping and handling fee. If you are located in Alaska, Hawaii, Canada or Puerto Rico, there will be an additional handling fee of $19.99. For customers in Mexico the additional handling fee is $29.99.

International customers from other countries MUST contact customer service (cs@straightaheadbeauty.com) before filing any claim.

Once the complete claim is received (including a 10 second video sent to 305-915-7048 and shipping and handling fee) you will receive an email confirmation. The claim will then be processed by the Customer Service Department within a week and a new tool will be shipped with whichever color is available in stock. If you prefer to send the tool back instead of sending video please contact Customer Service Directly for instructions.

If you have any other questions, feel free to email us at: cs@straightaheadbeauty.com

Exchange Under Warranty

"*" indicates required fields

DOES THE EXCHANGED ITEM SHIP TO A US ADDRESS?*

Yes

IMPORTANT NOTE FOR INTERNATIONAL CUSTOMERS: Please complete this form and contact customer service BEFORE shipping your item back to us in order to get your international return number and shipping and handling costs.

Name*

Email*

Phone*

Where Did You Purchase Your Item?*

When Did You Purchase Your Item?*

RECEIPT PROOF

Accepted file types: jpg, jpeg, png, pdf, Max. file size: 4 MB.

Exchange Information

Your Billing Address*

Street Address Address Line 2 City State / Province / Region ZIP / Postal Code Country

DO YOU WANT US TO SHIP THE ITEM TO THE BILLING ADDRESS?*

Yes

No, I'd Lilke To Enter A Different Address

Street Address Address Line 2 City State / Province / Region ZIP / Postal Code Country

Additional Handling Fees

Price:

Additional Handling Fees

Price:

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Total Costs To Cover Shipping & Handling Back To You

Please note - these costs are for US customers only. If you live in Hawaii, Canada, Puerto Rico or Alaska there is an additional handling fee of $19.99. For customers in Mexico, there is an additional handling fee of $29.99. If you are an international customer from any other country, please DO NOT pay using this form and contact customer service BEFORE filing your claim.

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LIFETIME WARRANTY

Exchange Under Warranty

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